Refund policy
Returns & Refunds Policy
Last updated: 2026
We accept returns within 14 days of delivery.
Eligibility
To qualify for a return:
- Items must be unused
- In original condition
- With original packaging
Non-Returnable Items
The following items cannot be returned:
- Final sale items
- Gift cards
- Worn or damaged products
Refunds
Once approved, refunds are issued to the original payment method within 5–10 business days.
Shipping fees are non-refundable.
Return Request
To request a return, contact:
SERVICE@SYLON.ONLINE