Refund policy

Returns & Refunds Policy

Last updated: 2026

We accept returns within 14 days of delivery.

Eligibility

To qualify for a return:

  • Items must be unused
  • In original condition
  • With original packaging

Non-Returnable Items

The following items cannot be returned:

  • Final sale items
  • Gift cards
  • Worn or damaged products

Refunds

Once approved, refunds are issued to the original payment method within 5–10 business days.

Shipping fees are non-refundable.

Return Request

To request a return, contact:
SERVICE@SYLON.ONLINE